Frequently Asked Questions
Everything you need to know about shopping with Closet Cloud.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to start your process.
How do I find my correct size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as fit can vary between styles.
Can I track my order in real-time?
Yes, once your order ships, you will receive an email with a tracking number and a link to follow your package's journey to your doorstep.
Are your materials sustainably sourced?
Closet Cloud is committed to ethical fashion. We prioritize organic cotton and recycled fabrics in over 60% of our seasonal collections.
Which payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay, as well as interest-free installment plans through Klarna.